This observation was in my parents home observing my sister with her three years old son, my sisters son is some what a loud and does not like to share his toys which is the case of any child in his age and most of the time if he does not get what he wants he tend to become physical with other children in. During this observation the he was interacting with my three year old daughter and he asked he to give her the toy and she refused so he starting yelling at her and hit her very bad which made her cry , at this time my sister came very comely and approached him and went down on her knees spoke to her son in a very calm voice while keeping eye contact with him and she explained that he was not behaving very nice and he made my daughter upset by yelling and hitting she also asked him about how would he feel if some one yelled at him and hit him and he answered that “i don’t like it” she said then please don’t make your cousin sad and go say sorry to her .
My nephew can and said sorry give my daughter a big huge and started to play with her though this scenario does repeat very often i always notice that my sister uses the same approach with her son in addition of using books and shows to help his understand how his behavior was not correct and what he should do instead .
I believe that she used appropriate language to explain to her son his behavior and she was able to go down to his level use simple, assessing, directional language to help the child understand his mistake. Additionally she helped the child understand his own feeling and how others may feel using language that he can understand, language has a great effect on our communication skills, self awareness, beliefs and incineration with others there for it is very important to be able to convey to children positive communication experience .
nurmeen